{"id":8987,"date":"2021-05-19T17:12:57","date_gmt":"2021-05-19T14:12:57","guid":{"rendered":"https:\/\/ukrmova.iul-nasu.org.ua\/?page_id=8987"},"modified":"2022-02-17T13:53:26","modified_gmt":"2022-02-17T11:53:26","slug":"movna-polityka-ukrayiny-u-sferi-torgivli-j-poslug","status":"publish","type":"page","link":"https:\/\/ukrmova.iul-nasu.org.ua\/en\/https-ukrmova-iul-nasu-org-ua-https-ukrmova-iul-nasu-org-ua-vypusky-zhurnalu-html-html-html-html\/2021-2\/zhurnal-ukrayinska-mova-1-77-2021\/movna-polityka-ukrayiny-u-sferi-torgivli-j-poslug.html","title":{"rendered":"THE LANGUAGE POLICY OF UKRAINE IN THE RETAIL  AND SERVICES SPHERE"},"content":{"rendered":"<em><strong><span dir=\"ltr\">Maryna Hontar<\/span><\/strong><\/em><span dir=\"ltr\"><em><strong>,<\/strong><\/em> Candidate of Sciences in Philology, <\/span><span dir=\"ltr\">Junior Researcher in the Department of Stylistics, Culture of Language, and Sociolinguist\u0456cs, <\/span><span dir=\"ltr\">Institute of the Ukrainian Language of the National Academy of Sciences of Ukraine<br \/>\n<\/span><span dir=\"ltr\">4 Hrushevs\u2019kyi St., Kyiv 01001, Ukraine<br \/>\n<\/span><\/p>\n<p><span dir=\"ltr\">\u0415-mail: hontar.m@gmail.com<br \/>\n<\/span><span dir=\"ltr\">https:\/\/orcid.org\/0000-0003-1768-2805<\/span><\/p>\n<p><strong>Heading:<\/strong> Articles<br \/>\n<strong>Language:<\/strong> Ukrainian<\/p>\n<p><strong>Abstract: <\/strong><span dir=\"ltr\">This paper explores how the language policy of Ukraine is established in the retail and services <\/span><span dir=\"ltr\">sphere. The analysis focuses on the Ukrainian legislation which regulates the use of the official <\/span><span dir=\"ltr\">language and other languages in advertising, product information, and services.<\/span><\/p>\n<p><span dir=\"ltr\">In the period of the Ukrainian state independence, the language use in the retail and servi-<\/span><span dir=\"ltr\">ces sphere is determined by Article 10 of the Constitution of Ukraine which lays down the basic <\/span><span dir=\"ltr\">principles for the operation of languages in Ukraine and the legislative documents which regu-<\/span><span dir=\"ltr\">late customer-provider relationships and contain requirements for goods and consumer services.The article states that information should be provided to the consumer in accordance with the lan-guage legislation requirements. The Law \u201cOn Languages in Ukrainian Soviet Socialist Republic\u201d (1989) and especially the so-called \u201cKivalov \u2013 Kolesnichenko language law\u201d did not guarantee Ukrainian citizens the right to receive information and to be served in the official language, i.e., in Ukrainian. The 2019 language law, Article 30, however, obliges all service providers to serve consumers and provide information about goods and services in Ukrainian.<\/span><\/p>\n<p><span dir=\"ltr\"><strong>Keywords<\/strong>: sociolinguistics, language policy, retail and services sphere, Ukrainian language.<br \/>\n<\/span><\/p>\n<p><strong>REFERENCES<\/strong><\/p>\n<p><span dir=\"ltr\">1. The law not of two but of three <\/span><span dir=\"ltr\">Ks <\/span><span dir=\"ltr\">(Kremlins \u2013 Kivalov \u2013 Kolesnichenko) was canceled. What is <\/span><span dir=\"ltr\">next? (01.03.2018). <\/span><span dir=\"ltr\">Ukrinform.<\/span><span dir=\"ltr\"> URL: https:\/\/www.ukrinform.ua\/rubric-society\/2413727-zakon-<\/span><span dir=\"ltr\">ne-dvoh-a-troh-k-kremlakivalovakolesnicenka-skasovano-so-dali.html. Retrieved Decem ber 10, <\/span><span dir=\"ltr\">2020 (in Ukrainian).<br \/>\n<\/span><span dir=\"ltr\">2. Constitution of Ukraine. Article 10 (1996). <\/span><span dir=\"ltr\">An Official Web Portal of the Verkhovna Rada of <\/span><span dir=\"ltr\">Ukraine<\/span><span dir=\"ltr\">. URL: https:\/\/zakon.rada.gov.ua\/laws\/ show\/254\u043a\/96-\u0432\u0440#Text. Retrieved Decem-<\/span><span dir=\"ltr\">ber 12, 2020 (in Ukrainian).<br \/>\n<\/span><span dir=\"ltr\"> 3. Lyvyns\u2019kyi, V. (13.08.2019). Curt Woolhiser, the American researcher of Ukrainian and Bela<\/span><span dir=\"ltr\">rusian: Ukraine combines the language situations of Ireland, Belarus, and Catalonia. Ukrin-<\/span><span dir=\"ltr\">form. URL: https:\/\/www.ukrinform.ua\/rubric-society\/2758841-kurt-vulgajzer-amerikanskij-<\/span><span dir=\"ltr\">doslidnik-ukrainskoi-ta-biloruskoi-mov.html. Retrieved December 22, 2020 (in Ukrainian).<\/span><span dir=\"ltr\"><br \/>\n4. Marusyk, Taras. (17.05.2019). Ukraine has won a historical victory on the language-civilization <\/span><span dir=\"ltr\">frontline in war with Russia. <\/span><span dir=\"ltr\">Radio Svoboda<\/span><span dir=\"ltr\">. URL: https:\/\/www.radiosvoboda.org\/a\/29943834.<\/span><span dir=\"ltr\">html. Retrieved December 12, 2020 (in Ukrainian).<\/span><span dir=\"ltr\"><br \/>\n5. Masenko, L. (2018). Language conflict in Ukraine: The ways to resolve it. <\/span><span dir=\"ltr\">Ukrainian language <\/span><span dir=\"ltr\">2, <\/span><span dir=\"ltr\">20\u201335<\/span><span dir=\"ltr\">. URL: http:\/\/nbuv.gov.ua\/UJRN\/Ukrm_2018_2_4. Retrieved September 20, 2019 <\/span><span dir=\"ltr\">(in Ukrainian).<\/span><span dir=\"ltr\"><br \/>\n6. Masenko, L. (2019). Language policy of Ukraine in 2017. <\/span><span dir=\"ltr\">Ukrainian Language<\/span><span dir=\"ltr\"> 3, <\/span><span dir=\"ltr\">20\u201335<\/span><span dir=\"ltr\">. <\/span><span dir=\"ltr\">DOI: doi.org\/10.15407\/ukrmova2019.03.040. Retrieved August 5, 2020 (in Ukrainian).<\/span><span dir=\"ltr\"><br \/>\n7. Masenko, L.T. (2005)<\/span><span dir=\"ltr\">. Ukrainian Language in Sociolinguistic Aspect. Dissertation Summary for <\/span><span dir=\"ltr\">the Doctor of Sciences in Philology Degree<\/span><span dir=\"ltr\">. Kyiv (in Ukrainian).<\/span><span dir=\"ltr\"><br \/>\n8. On the National Development Program of the Ukrainian Language and Other National Languages <\/span><span dir=\"ltr\">in Ukrainian SSR until 2000. The Resolution of the Cabinet of Ministers of Ukrainian SSR dated <\/span><span dir=\"ltr\">Fabruary 12, 1991: 41. <\/span><span dir=\"ltr\">An Official Web Portal of the Verkhovna Rada of Ukraine<\/span><span dir=\"ltr\">. URL: https:\/\/zakon.<\/span><span dir=\"ltr\">rada.gov.ua\/laws\/ show\/41\u0440-91-\u043f#Text. Retrieved December 22, 2020 (in Ukrainian).<\/span><span dir=\"ltr\"><br \/>\n9. On electronic commerce. Law of Ukraine dated September 3, 2015: 675-VIII. <\/span><span dir=\"ltr\">An Official Web <\/span><span dir=\"ltr\">Portal of the Verkhovna Rada of Ukraine<\/span><span dir=\"ltr\">. URL: http:\/\/zakon2.rada.gov.ua\/laws\/show\/675-19\/<\/span><span dir=\"ltr\">paran2#n2. Retrieved December 10, 2020 (in Ukrainian).<\/span><span dir=\"ltr\"><br \/>\n10. On ensuring the functioning of the Ukrainian language as the state language. Law of Ukraine <\/span><span dir=\"ltr\">dated April 25, 2019: 2704-VIII. <\/span><span dir=\"ltr\">An Official Web Portal of the Verkhovna Rada of Ukraine<\/span><span dir=\"ltr\">. <\/span><span dir=\"ltr\">URL: https:\/\/zakon. rada. gov.ua\/laws\/show\/2704-19. Retrieved December 22, 2020 (in Uk<\/span><span dir=\"ltr\">rainian).<\/span><span dir=\"ltr\"><br \/>\n11. On the principles of language politics. Law of Ukraine dated July 3, 2012: 5029-17. <\/span><span dir=\"ltr\">An Official <\/span><span dir=\"ltr\">Web Portal of the Verkhovna Rada of Ukraine<\/span><span dir=\"ltr\">. URL: http:\/\/zakon3.rada.gov.ua\/laws\/<\/span><span dir=\"ltr\">show\/5029-17. Retrieved December 12, 2020 (in Ukrainian).<\/span><span dir=\"ltr\"><br \/>\n12. On the Approval of the comprehensive measures for the development and functioning of the <\/span><span dir=\"ltr\">Ukrainian language. The resolution of the Cabinet of Ministers of Ukraine dated September <\/span><span dir=\"ltr\">8, 1997: 99. <\/span><span dir=\"ltr\">An Official Web Portal of the Verkhovna Rada of Ukraine<\/span><span dir=\"ltr\">. URL: http:\/\/zakon3.<\/span><span dir=\"ltr\">rada.gov.ua\/laws\/show\/998-97-\u043f#Text. Retrieved December 22, 2020 (in Ukrainian).<\/span><span dir=\"ltr\"><br \/>\n13. On the Approval of the Procedure for the conduct of trade activities and rules of trade on the <\/span><span dir=\"ltr\">consumer goods market. The Resolution of the Cabinet of Ministers of Ukraine dated June 15, <\/span><span dir=\"ltr\">200: 833. <\/span><span dir=\"ltr\">An Official Web Portal of the Verkhovna Rada of Ukraine<\/span><span dir=\"ltr\">. URL: https:\/\/zakon.rada.gov.<\/span><span dir=\"ltr\">ua\/laws\/show\/833-2006-\u043f\/ ed20060615# Text. Retrieved December 14, 2020 (in Ukrainian).<br \/>\n<\/span><span dir=\"ltr\">14. On the approval of the Rules of the Retail Trade in Non-Food Products. The order of the <\/span><span dir=\"ltr\">Ministry of Economy of Ukraine dated April 19, 2007: 104. <\/span><span dir=\"ltr\">An Official Web Portal of the Ver<\/span><span dir=\"ltr\">khovna Rada of Ukraine<\/span><span dir=\"ltr\">. URL: https:\/\/zakon.rada. gov.ua\/laws\/show\/z1257-07. Retrieved <\/span><span dir=\"ltr\">December 22, 2020 (in Ukrainian).<br \/>\n<\/span><span dir=\"ltr\">15. On consumer protection. Law of Ukraine dated May 12, 1991: 1023-XII. <\/span><span dir=\"ltr\">An Official Web Portal <\/span><span dir=\"ltr\">of the Verkhovna Rada of Ukraine<\/span><span dir=\"ltr\">. URL: http:\/\/zakon2.rada. gov.ua\/laws\/show\/1023-12. Re<\/span><span dir=\"ltr\">trieved December 12, 2020 (in Ukrainian).<br \/>\n<\/span><span dir=\"ltr\">16. On information. Law of Ukraine dated October 10, 1992: 2657-XII. <\/span><span dir=\"ltr\">An Official Web Portal of <\/span><span dir=\"ltr\">the Verkhovna Rada of Ukraine<\/span><span dir=\"ltr\">. URL: https:\/\/zakon.rada.gov.ua\/laws\/show\/2657-12. Re<\/span><span dir=\"ltr\">trieved December 22, 2020 (in Ukrainian).<br \/>\n<\/span><span dir=\"ltr\">17. On Languages in the Ukrainian Soviet Socialist Republic. Law of the Ukrainian Soviet So<\/span><span dir=\"ltr\">cialist Republic dated October 28, 1989: 8312-X\u0406. <\/span><span dir=\"ltr\">An Official Web Portal of the Verkhovna <\/span><span dir=\"ltr\">Rada of Ukraine<\/span><span dir=\"ltr\">. URL: http:\/\/zakon3.rada.gov.ua\/laws\/show\/8312-11. Retrieved December <\/span><span dir=\"ltr\">22, 2020 (in Ukrainian).<br \/>\n<\/span><span dir=\"ltr\">18. On the ratification of European Charter for Regional or Minority Languages. Law of Ukraine <\/span><span dir=\"ltr\">dated May 15, 2003: 802-IV. <\/span><span dir=\"ltr\">An Official Web Portal of the Verkhovna Rada of Ukraine<\/span><span dir=\"ltr\">. URL: <\/span><span dir=\"ltr\">https:\/\/zakon.rada.gov. ua\/laws\/show\/802-IV. Retrieved December 10, 2020 (in Ukrainian).<\/span><span dir=\"ltr\"><br \/>\n19. On advertising. Law of Ukraine dated July 3, 1996: 270\/96-\u0412\u0420. <\/span><span dir=\"ltr\">An Official Web Portal of the Ver-<\/span><span dir=\"ltr\">khovna Rada of Ukraine<\/span><span dir=\"ltr\">. URL: https:\/\/zakon.rada.gov.ua\/laws\/ show\/270\/96-\u0432\u0440ed19960703#Text. <\/span><span dir=\"ltr\">Retrieved December 14, 2020 (in Ukrainian).<br \/>\n20. On the general foundations and principles of a language policy in Ukraine. Draft Legislation dated July 4, 2018: 8550. An Official Web Portal of the Verkhovna Rada of Ukraine. URL: http:\/\/w1.c1.rada.gov.ua\/pls\/ zweb2\/webproc4_1?pf3511= 64346. Retrieved December 22, 2020 (in Ukrainian).<br \/>\n21. On ensuring the functioning of the Ukrainian language as a state language. Draft Law dated June 9, 2017: 5670-\u0434. An Official Web Portal of the Verkhovna Rada of Ukraine. URL: https:\/\/w1.c1.rada.gov.ua\/ pls\/zweb2\/webproc4_1?pf3511= 61994. Retrieved December 22, 2020 (in Ukrainian).<br \/>\n22. Decision of the Constitutional Court of Ukraine dated Fabruary 28, 2018: 2-p\/2018\/in the case of the constitutional petition of 57 people\u2019s deputies of Ukraine upon conformity of the Law of Ukraine \u201cOn the principles of state language policy\u201d to the Constitution of Ukraine. An Official Website of the Constitutional Court of Ukraine. URL: https:\/\/zakon.rada.gov.ua\/laws\/show\/v002p710-18#Text. Retrieved December 10, 2020 (in Ukrainian).<br \/>\n23. Taranenko, O.O. (2003). Language situation and language policy in modern Ukraine. Movoznavstvo 2\u20133, 30\u201356 (in Ukrainian).<br \/>\n24. Taranenko, O. (2000). The Ukrainian language in modern Ukraine. Linguistic Culture 53\u201354, 33\u201343 (in Ukrainian).<br \/>\n25. Tkachenko, O.B. (2014). Ukrainian Language: Today and in the Historical Perspective. Kyiv (in Ukrainian).<br \/>\n26. Ukrainian menu in all public catering institutions \u2013 decision of the Kyiv City Council (05.10.2017). An Official Website of the Kyiv City Council. URL: https:\/\/kmr.gov.ua\/uk\/con-tent\/ukrayinske-menyu-u-vsih-zakladah-gromadskogo-harchuvannya-rishennya-kyyivrady. Retrieved December 22, 2020 (in Ukrainian).<br \/>\n27. The State Language Protection Commissioner communicated with business representatives: We are your allies, partners, and friends (23.09.2020). An Official Website of the \u0421abinet of Ministers of Ukraine. URL: https:\/\/www.kmu.gov.ua\/news\/ upovnovazhenij-iz-zahistu-der-zhavnoyi-movi-taras-kremin-predstavnikam-biznesu-mi-vashi-nadijni-soyuzniki-partneri-i-druzi. Retrieved December 12, 2020 (in Ukrainian).<br \/>\n28. Shemshuchenko, Yu.S., Horbatenko, V.P. (2008). Language Legislation: Chronological monitoring, classification, and conceptual basis. Language Situation in Ukraine: Between Conflict and Consensus, 157\u2013173. Kyiv. URL: http:\/\/ ipiend.gov.ua\/wp-content\/uploads\/2018\/07\/movna_sit_49.pdf. Retrieved December 14, 2020 (in Ukrainian).<br \/>\n29. If your rights are violated. An Offical Website of the State Service of Ukraine on Food Safety and Consumer Protection. URL: http:\/\/www.consumer.gov.ua\/Content Pages\/Yakshcho_Vashi_Prava_ Porusheno\/85\/. Retrieved December 22, 2020 (in Ukrainian).<br \/>\n30. Besters-Dilger J. (2007). The Ukrainian language in education and mass media. Harvard Ukrainian Studies. Ukrainian Philology and Linguistics in the Twenty-First Century 29, 257\u2013293 (in English).<br \/>\n<\/span>","protected":false},"excerpt":{"rendered":"<p>Maryna Hontar, Candidate of Sciences in Philology, Junior Researcher in the Department of Stylistics, Culture of Language, and Sociolinguist\u0456cs, Institute of the Ukrainian Language of the National Academy of Sciences of Ukraine 4 Hrushevs\u2019kyi St., Kyiv 01001, Ukraine \u0415-mail: hontar.m@gmail.com https:\/\/orcid.org\/0000-0003-1768-2805 Heading: Articles Language: Ukrainian Abstract: This paper explores how the language policy of Ukraine [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":8938,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-doi.php","meta":[],"_links":{"self":[{"href":"https:\/\/ukrmova.iul-nasu.org.ua\/en\/wp-json\/wp\/v2\/pages\/8987"}],"collection":[{"href":"https:\/\/ukrmova.iul-nasu.org.ua\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ukrmova.iul-nasu.org.ua\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ukrmova.iul-nasu.org.ua\/en\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/ukrmova.iul-nasu.org.ua\/en\/wp-json\/wp\/v2\/comments?post=8987"}],"version-history":[{"count":8,"href":"https:\/\/ukrmova.iul-nasu.org.ua\/en\/wp-json\/wp\/v2\/pages\/8987\/revisions"}],"predecessor-version":[{"id":9719,"href":"https:\/\/ukrmova.iul-nasu.org.ua\/en\/wp-json\/wp\/v2\/pages\/8987\/revisions\/9719"}],"up":[{"embeddable":true,"href":"https:\/\/ukrmova.iul-nasu.org.ua\/en\/wp-json\/wp\/v2\/pages\/8938"}],"wp:attachment":[{"href":"https:\/\/ukrmova.iul-nasu.org.ua\/en\/wp-json\/wp\/v2\/media?parent=8987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}